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Supply Network Team Lead


The Supply Network Team Lead (SNTL) is responsible for the leadership and development of the Supply Network team and for the order fulfillment process and service delivery across the supply chain. This team collaborates with customer logistics, sales, finance, and marketing to deliver promotions, new product launches, and manage at risk inventory allocations and day to day deliveries of FG to our network of eCom and retail customers. The Supply Network Team Lead is responsible for monitoring and analyzing services delivery metrics and supply chain performance. This position also has a strong focus on productivity and process improvement, including internal and external supply chains to create efficiencies and cost savings.


You take supply chain seriously, but still have fun at work with your Vega team. You show initiative in everything you do and are always looking for ways to improve.  You are open to new ideas, and you know that feedback from others helps you grow and allows you to thrive. As a performance-driven individual, you create solutions for your team and show up every day ready for a new adventure. You believe in contributing to culture – not just talking about it – and you live (and love) the Vega culture: health, fitness, and striving for always better.


Key Responsibilities

Order Fulfillment Management

  • Collaborate with brand and sales teams to prioritize order fulfillment against promotion calendars, seasonal items and new item distribution
  • Identify opportunities, develop and implement efficiencies for improving the order fulfillment process
  • Determine mitigation strategies to resolve inventory shortfalls by identifying opportunities to improve order fill with resupply movements, moving customer orders to alternate shipping locations or allocating available inventory across customer orders
  • Manage large scale service interruptions by strategically partnering with the brand and planning teams to position inventory to company priorities to manage supply and demand throughout the distribution network
  • Monitor service performance and drive service improvement by analyzing root cause, recommending and implementing improvements to advance service performance
  • Oversee the collection of KPIs including on time delivery, on time shipping, fill rate, and customer, carrier scorecards
  • Collect, audit, analyze and report monthly KPIs to senior management
  • Oversee Lean Logistics for maintenance and outbound transaction processing including load tendering, web settle/invoicing and savings/efficiencies reporting
  • Develop and implement vendor compliance corrective action plans to reduce financial penalties and remove costs from the supply chain
  • Investigate and manage overages, shortages and damage claims
  • Review new account contracts/routing guides and approvals for any requirements outside of standard operating procedure
  • Review, analyze and approve vendor compliance guides and oversee implementation with supply chain partners


Productivity & Process Improvement

  • Identify opportunities to innovate, improve service and reduce cost. Analyze opportunities, develop recommendations and implement process improvements that deliver results
  • Drive cross functional collaboration with Supply Chain, Customer and Field Sales to achieve supply chain efficiencies
  • Develop and maintain process and procedure documentation
  • Develop and maintain training content; plans and provide training to new hires
  • Leading, mentoring and developing the Supply Network team



Skills and Qualifications

  • Bachelor’s Degree in business or related field
  • 3-5 years in CPG business system experience in related area within Logistics, IT, Customer Service, Supply Chain or Sales preferred
  • ERP experience in a CPG environment (NetSuite preferred)
  • TMS experience (BluJay preferred)


Vega “Must Haves”

  • You have an unrelenting desire to achieve
  • The outdoors isn’t just the place between your car and house
  • You have a sense of humor and passion for health and wellness
  • You love to have fun, but take your responsibilities seriously
  • You live the Vega brand



Benefits of Working for Vega

  • Competitive compensation plan
  • Open Book Management
  • Annual bonuses
  • Alternative refreshment options that go beyond coffee
  • On-site kitchen with in-house Vegan Chef offering plant-based food and snacks
  • An optional plant-based lunch program
  • In-house gym and meditation room
  • Dogs in the office – Woof!
  • Bi-Monthly product to try so that you can perform at your best and promote the Vegatopian lifestyle
  • MSP – 100% coverage
  • Employee assistance program (EAP)
  • Extended Health Plan
  • Parental Leave top-up
  • Green Transit incentives
  • Referral bonus program incentive
  • Fitness Subsidy
  • Education Fund
  • Employer matching RRSP Program



Let your journey begin!

If you smiled and are motivated by this posting, we want to hear from you. Send your resume to careers@myvega.com with “Supply Network Team Lead” on the subject line and let your journey begin!


Vega is an Equal Opportunity Employer. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process. We thank all candidates for their time and interest in working at Vega, however, only candidates under consideration for opportunities with Vega will be contacted to participate further in this process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.