Customer Planning Analyst, USA

About VEGA

Vega is a premium, award-winning brand at the forefront of the plant-based, whole food revolution. We are committed to bringing sustainable plant-based nutrition to the world and we’re proud to be part of the B Corp™ movement; a commitment to meeting rigorous standards of social and environmental performance, accountability, and transparency. Vega has been named one of the Best Workplaces in Canada and has been recognized as one of the Best Workplaces for Women. We honor a triple bottom line approach to business placing emphasis on people, planet and performance. Join a great team atmosphere with a driven, vivacious group of people.


An exciting and challenging position exists as a Customer Planning Analyst, USA. Reporting to the Head of Sales, USA, you will be responsible for tracking, recording and reporting on all Accelerate/Grow customer metrics, and executing on important analysis in alignment with the overall company goals. Day to day, you will manage and provide ongoing improvements and optimizations on promotions and identify sales trends and opportunities for product assortment growth.  In this role, you will work across multiple channels, and as well as cross-functionally with Finance and Logistics to drive sales and profitability for Vega and our customers.

Key Responsibilities

  • Track, record, and report performance metrics on a weekly and monthly basis
  • Maintain key sales reports and dashboards and manage ad-hoc reporting requests
  • Monitor product sales across VEGA’s complete product catalog; identify trends, opportunities and outliers
  • Support SKU rationalization strategy and continual risk assessment
  • Provide analysis supporting account P&L performance (Net revenue management)
  • Implementing inventory management process to monitor stock levels to prevent item out-of-stocks, including creating shipping plans, seasonal forecasting and inventory planning
  • Utilize customer POS to determine opportunities and risks
  • Provide post promotional analysis for our Accelerate and Grow customers
  • Provide support with CPG Toolbox (Trade Management system) for our National Sales Managers
  • Play a key role in the Annual Forecast Planning cycle with our core customers
  • Provide deduction support for core customers

Skills and Qualifications

  • Bachelor’s degree in Business, Marketing, Mathematics or equivalent
  • 3-4 years of Customer Planning experience in a CPG environment required
  • Strong written and verbal communications skills needed; ability to tailor approach based upon audience and message
  • Advanced skills using Microsoft Excel required – ability to build and merge a variety of analytical reports
  • Ability to pull together data from disparate sources to create a clear analysis suitable for presentation to stakeholders from Sales, Marketing, Finance or Senior Management
  • Strong knowledge and understanding of FDM and Natural channels
  • Must possess a thorough understanding of how to interpret customer business needs and translate them into action
  • Sales and target focused with a high degree of initiative and self–motivation
  • Must possess strong problem-solving analytical skills
  • An enthusiasm for the latest web trends and technologies
  • Proven ability to work in a deadline driven and fast paced environment, while maintaining accuracy is essential
  • Exceptional organizational and project management skills as well as the ability to multitask among a multitude of projects and responsibilities
  • Ability and willingness to accept and provide feedback
  • Displays strong professionalism and ability to work well with others

VEGA “Must Haves”

  • You have an unrelenting desire to achieve
  • The outdoors isn’t just the place between your car and house
  • You have a sense of humor and passion for health and wellness
  • You love to have fun, but take your responsibilities seriously
  • You live the Vega brand

Benefits of Working for Vega

  • Competitive compensation plan
  • Annual performance bonus
  • Vega product to try so that you can perform at your best and promote the Vegatopian lifestyle
  • Extended Health Plan
  • Employee assistance program (EAP)
  • Summer hours (June to September)
  • 401K
  • Flexible time off
  • Referral bonus program incentive
  • Fitness Subsidy
  • Education fund
  • Paid volunteer days
  • Virtual fitness classes
  • Access to Vega’s Online Learning Library
  • Dogs in the office (virtually on video calls) – Woof!

Let Your Journey Begin!

If you smiled and are motivated by this posting, we want to hear from you APPLY HERE

Vega is an Equal Opportunity Employer. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process. We thank all candidates for their time and interest in working at Vega, however, only candidates under consideration for opportunities with Vega will be contacted to participate further in this process. If you are contacted and you require any accommodation in the recruitment process due to a disability, please indicate this and we will work with you to meet your reasonable accessibility needs.